AZSoft Technology Inc.

The problem is caused by Xiaomi devices use different permission settings than the standard Android system. It can be resolved by opening Security app, tap Permissions icon, tap Other permissions item, find and tap our app and then tap the Display pop-up window item and grant permission for it. If the device runs on MIUI 10 or above, please go to:  Launcher > Settings > Apps > Manage apps > tap our app > Battery saver > select "No restrictions"

Our App Usage, aProfiles, and 2 Battery apps keep running in the background for monitoring the device state. Unfortunately, some devices built-in a task killer (optimizer, memory cleaner, or battery saving) function which kills our apps in the background and results in it stops to work. To fix the problem, please go through system settings or built-in apps to add our apps to the whitelist. Please first visit https://dontkillmyapp.com/ , tap the block of your device brand and then follow instructions of the solution section for adding our apps to the whitelist. Here also listed some examples about how to add our apps to the whitelist: THESE INSTRUCTIONS ARE NOT EXACT. With over 17,000 different Android models from all over the world, every device is a little different. If you don't see the exact same things as listed here, poke around in the Android Settings or on the home screen for an app that might be the "battery saver", "optimizer", or memory cleaner op...

Some devices built-in an auto-start manager (or management) function which prevents our apps from auto start-up after you reboot the device. Usually, you can find it by going to: * Launcher > Settings > Security > Auto-start management or * Launcher > Settings > Security > Permissions > Auto-start management or  * Launcher > app drawer > Auto-start manager (or auto-start management) or * Launcher > Settings > Battery > Launch > Turn off the switch for our app (i.e. Manage manually) Please add our apps to the allowed list. It's better to also add our apps to the battery optimization ignored list, please visit http://bit.ly/2EEMD4o for how to. Here also listed some examples about how to add our apps to the whitelist: THESE INSTRUCTIONS ARE NOT EXACT. With over 17,000 different Android models from all over the world, every device is a little different. If you don't see the exact same things as listed here, poke around in the Andr...